Introduction

Anger is a normal, natural human emotion. In our modern, high-stress environment, opportunities for anger abound, and few of us are immune to occasional angry outbursts.
However, for some people, anger is a constant companion that defines their personality and intimidates - even terrifies - their loved ones, friends and co-workers. For such people - known as anger addicts or rage-a-holics - anger has become a disruptive, destructive tool for controlling everything and everyone around them.
Whether you frequently experience mild irritations or intense fury and rage, or you have to deal with people who do, this Anger Management workshop is for you.

Objectives

• Understand the nature of Anger and its root causes
• Learn how our Model of the World and Belief Systems affect anger
• Find out your own dominant Ego State
• Manage your own and other people’s Anger by learning and practicing different Anger Management Techniques drawn from Neuro Linguistic Programming, Emotional Intelligence & Transactional Analysis

Duration

1 Full Day

Course Outline

What is Anger?

Anger: A negative emotion? What purpose does it serve?
Causes of Anger
Warranted Vs. Unwarranted Anger
Repressed Anger

Dealing with Anger:

• Reframing

Defuse anger through changing the context. Participants will learn how to reframe any situation and hence change the emotional response of Anger to a more empowering choice.

• Perceptual Positions

Eliminate Anger and resolve any conflict through the powerful technique of “Changing Perceptual Positions”. Participants will learn the technique through a live Demo and they will have the chance to practice it immediately

• Time Line Therapy ®

Participants will have the opportunity of watching a very powerful technique in action and discovering the root causes of Anger and how repressed anger can be released immediately and eliminated permanently.

• Transactional Analysis

Through a Self-Assessment test, participants will discover their own dominant Ego State and learn how it affects their own and others communication outcomes. They will also learn the techniques to handle angry people through managing Ego States.

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Methodology

The Workshop is highly interactive and uses a variety of classroom demonstrations, direct-experience practice exercises, group discussions and Q&A sessions. This creates a rich and stimulating learning environment that allows participants to confidently experience the direct benefits of what they have learned
Self-analysis questionnaires & feedback instruments as well as personal attention and direction between the trainer and participants will further assure that the material will be internalized, utilized rapidly and effectively and immediately integrated into the work environment.

Who Should Attend?
Top & Middle Managers, Team Leaders, Customer Service executives, HR Managers and Personnel as well as anyone who can benefit from reducing their own anger and handling angry people.