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Essential Skills for New Managers |
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Introduction
It's time to take your management skills to a higher level of proficiency and develop the crucial management tools to help fully lead and motivate your team. You are responsible for your own productivity and that of your staff, the diversity of your team is changing…your day-to-day dealings may now include colleagues, your boss and senior management have different interests and viewpoints.
This management skills seminar equips you with proven managerial techniques that you can put into action immediately plus the tools savvy mangers use to plan, organize, communicate and monitor effectively in every situation. With the help of these basic management skills, you'll be able to examine your daily responsibilities outside of the office, in the company with your peers, and to leverage both your hard skills and your people's skills to meet your new challenges with increased confidence, respect and power.
Objectives
By the end of the Program, delegates will be able to:
- Understand the management skills needed to succeed in a rapidly changing environment
- Learn to plan, organize, communicate and monitor
- Apply the most appropriate supervisory style to each individual and situation
- Learn management skills to help them give constructive feedback
- Learn techniques to help them cope with difficult employees
- Use delegation for effective employee development, time management and motivation
- Increase job satisfaction and work output through coaching and empowering employees
- Demonstrate practical leadership skills e.g. team briefing, problem solving, brainstorming and be able to apply the basic principles of leadership
- State action steps to follow for effective communication and illustrate effective listening techniques
Duration
2 Full Days
Course Outline
The following outline highlights some of the course’s key learning points. As part of the training program we will modify content as needed to meet your business objectives.
- Embracing Your New Role and Expectations
- Difference between Management & Leadership
- Basic Principles of Leadership
- Conducting team meetings, brainstorming, action planning and gaining commitment of the team
- Situational Leadership
- Praising, coaching and corrective disciplining models for high quality performance
- Creating a Motivating Environment
- Managing Time Effectively
- Empowering and delegating for better performance
- Evaluating performance against pre-set standards
- Planning for Continuing Growth
Methodology
The workshop is highly participative. It is designed to have the delegates interact at all stages of the program. The delegates will be involved in discussion groups, skills practice sessions, formal presentations and they will be involved in analyzing and providing performance feedback during the skills practice sessions.
Who Should Attend?
New managers who want the benefit of basic management skils training.
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